Blooms and Barrel, operated by Green Hands LLC, is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our website https://bloomsandbarrel.com (the "Site") or otherwise interact with our services (the "Services").

By accessing or using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our Services.

1. Personal Information We Collect

When you use our Services, we may collect the following types of personal information:

• Contact Details: Name, address, billing address, shipping address, phone number, and email address.
• Financial Information: Credit/debit card details, payment confirmation, and transaction details.
• Account Information: Username, password, preferences, and settings.
• Transaction Information: Items viewed, added to cart, purchased, returned, or exchanged.
• Device Information: IP address, browser type, and device identifiers.
• Usage Information: Interactions with our Site, including navigation and preferences.
• Communications: Information shared in customer support inquiries or other communications.

2. How We Use Your Personal Information

We use your personal information for the following purposes:

• Providing Services: To process payments, fulfill orders, manage accounts, and deliver products.
• Marketing and Advertising: To send promotional communications and display relevant ads.
• Security and Fraud Prevention: To protect against unauthorized access, fraud, and other malicious activities.
• Customer Support: To respond to inquiries and provide assistance.
• Legal Compliance: To comply with applicable laws and respond to legal requests.

3. How We Protect Your Financial Information

• No Storage or Sharing of Card Details:
  • All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.
  • https://bloomsandbarrel.com will not pass any debit/credit card details to third parties.
• Secure Transactions: We use industry-standard encryption and secure payment gateways to process transactions.

4. Disclosure of Personal Information

We may disclose your personal information in the following circumstances:

• Service Providers: With trusted vendors (e.g., payment processors, shipping providers) to perform services on our behalf.
• Legal Obligations: To comply with applicable laws, regulations, or legal processes.
• Business Transactions: In the event of a merger, acquisition, or sale of assets.
• With Your Consent: When you explicitly authorize us to share your information.

5. Relationship with Shopify

Our Site is hosted by Shopify, which collects and processes certain personal information to provide and improve our Services. Shopify may use your data in accordance with its own privacy policy. For more details, visit the Shopify Privacy Policy.

6. Cookie Policy

Cookies and similar technologies are used on our Site to enhance your browsing experience, analyze website traffic, and personalize content. This section explains how we use cookies and your choices regarding them.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, improve functionality, and provide a more personalized experience.

Types of Cookies We Use

• Essential Cookies: These are necessary for the Site to function properly, such as enabling secure checkout and account login.
• Performance Cookies: These help us understand how visitors interact with our Site by collecting information about page visits, traffic sources, and user behavior.
• Functional Cookies: These remember your preferences, such as language settings or items in your cart, to enhance your experience.
• Advertising Cookies: These are used to deliver relevant ads based on your browsing activity and preferences.

How We Use Cookies

We use cookies to:

• Provide a seamless shopping experience.
• Remember your preferences and login details.
• Analyze website performance and improve functionality.
• Deliver personalized marketing and advertising.

Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Site and limit your ability to use certain features.

For more information about cookies and how to manage them, visit www.allaboutcookies.org.

7. Children's Data

Our Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us to request its deletion.

8. Security and Retention of Information

• Security Measures: We implement robust security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
• Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

9. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Portability: Request a copy of your personal information in a portable format.
• Opt-Out: Opt-out of receiving promotional communications.

To exercise your rights, please contact us using the details provided below.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.

11. International Data Transfers

Your personal information may be transferred to and processed in countries outside your own. We ensure such transfers comply with applicable data protection laws.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our Site with the "Last updated" date. Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Customers are encouraged to frequently visit these sections to be updated… Modifications will be effective on the day they are posted.

13. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: support@bloomsandbarrel.com
• Phone: +971-526261977
• Address: Green Hands LLC, Villa 15, Street 75, Khawaneej 1, Dubai, UAE