Terms of service

Green Hands LLC Terms of Service

Overview

Welcome to Blooms and Barrel, proudly operated by Green Hands LLC! We are committed to delivering premium artificial plants and planters, backed by our expertise and dedication to customer satisfaction. These Terms of Service ("Terms") govern your use of the https://bloomsandbarrel.com website ("Site") and our services.

By accessing or using our Site, you agree to these Terms. If you do not agree, please refrain from using our services. United Arab Emirates is our country of domicile.

Section 1 - General Information

  • Website Ownership: The https://bloomsandbarrel.com website is maintained by Green Hands LLC.
  • Accepted Payment Methods: We accept Visa and MasterCard debit and credit cards in AED for payment.
  • Transaction Details: The price and currency displayed at checkout will match the price and currency printed on the transaction receipt. The amount charged to your card will be shown in your card's currency.
  • Sanctioned Countries: We will not trade with or provide services to individuals or entities in OFAC-sanctioned countries.
  • Transaction Records: Cardholders must retain a copy of transaction records and our policies and rules for reference.
  • Account Responsibility: Users are responsible for maintaining the confidentiality of their accounts and all activities conducted under their accounts.

Section 2 - Account Access and Eligibility

To use our services, you must:

  • Be at least 18 years old or the age of majority in your jurisdiction.
  • Provide accurate and complete information when creating an account or placing an order.
  • Maintain the confidentiality of your account credentials and accept responsibility for all activities under your account.

Section 3 - Orders and Payments

  • Order Confirmation: Orders are confirmed only after payment is processed and accepted.
  • Currency: All transactions are processed in AED (United Arab Emirates Dirham).
  • Pricing: Prices displayed at checkout include applicable taxes, shipping, and handling fees, which will be clearly indicated.
  • Payment Authorization: By providing payment details, you confirm that you are authorized to use the payment method and agree to honor all charges.

Section 4 - Shipping and Delivery

  • We deliver across the UAE, including Dubai and Abu Dhabi.
  • Delivery timelines are approximate and may vary due to external factors.
  • Once your order is handed over to our delivery team, the title and risk of loss transfer to you.

Section 5 - Refunds and Cancellations

  • Refunds and cancellations are subject to our Return and Cancellation Policy.
  • For any issues, please contact our support team at support@bloomsandbarrel.com.

Section 6 - Compliance and Legal Jurisdiction

  • These Terms are governed by the laws of the United Arab Emirates.
  • Any disputes will be resolved in the courts where Green Hands LLC is headquartered.

Section 7 - Updates to Terms

We may update these Terms periodically. Continued use of our services after updates constitutes acceptance of the revised Terms.

Contact Information

For questions or concerns, please contact us: